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Found 1 from your keywords: author="Wellington, Patricia"
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Kaizen strategies for customer care (kepedulian pada pelanggan): cara mencipt…
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Alexander SindoroWellington, Patricia

Bagian I PERTANYAAN FUNDAMENTAL 1. Mengapa Kepedulian pada Pelanggan Memerlukan Kaizen? Tema Sentral 2. Apa yang Disebut Kaizen? Introduksi Prinsip-prinsip Kaizen Evolusi Versus Revolusi Prinsip-prinsip Kaizen dan Perubahan Lingkungan Bisnis Jepang Suatu Tinjauan Tim Kaizen dan Pemimpin Tim ‘Manusia Kaizen’ 3. Apa Saja Instrumen Kaizen? Introduksi …

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--
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288 hlm.; ilus.; 24 cm.
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658.8 WEL k
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