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Knowledge management in organizations: a critical introduction
Contents:
The contemporary importance of knowledge and knowledge management
Epistemologies of knowledge in the knowledge management literature.
The objectivist perspective on knowledge
The practice-based perspective on knowledge
An introduction to key concepts.
What is knowledge management?
Knowledge-intensive firms and knowledge workers
Learning and knowledge management
Knowledge creation and organizational unlearning.
Nonaka and knowledge creation theory
Unlearning and the deliberate loss of knowledge
Socio-cultural issues related to managing and sharing knowledge.
The influence of socio-cultural factors in motivating workers to participate in knowledge management initiatives
Communities of practice
Cross-community, boundary-spanning knowledge processes
Power, politics, conflict, and knowledge process
Information and communication technologies and knowledge management
Facilitating knowledge management via the use of human resource management practices
Leadership, organization culture management, and knowledge management
Reflections on the topic of knowledge management.
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