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Leading through conflict: how successful leaders transform differences into opportunities

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Table of Contents

Acknowledgements
Forward by William Ury
Introduction: Leadership and Conflict
Part I:
THREE FACES OF LEADERSHIP
1. The Demagogue
2. The Manager
3. The Mediator
Part II:
EIGHT TOOLS FOR THE LEADER AS MEDIATOR
4. Integral Vision
5. Systems Thinking
6. Presence
7. Inquiry
8. Conscious Communication
9. Dialogue
10. Bridging
11. Innovation
Conclusion: Transforming Conflict Into Opportunity
Appendix: When Conflict Erupts ¿ Guidelines in Times of Crisis

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Availability

Detail Information

Series Title

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Call Number

658.405 GER l

Publisher

Boston : Harvard Business Scholl Press., 2006

Collation

xii, 273 hlm.; 24 cm.

Language

English

ISBN/ISSN

159139919X

Classification

658.405

Content Type

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Media Type

-

Carrier Type

-

Edition

-

Subject(s)

Leadership
Conflict management

Specific Detail Info

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Statement of Responsibility

Mark Gerzon

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