APA Style

Lacey, H., Hidayat, B. (2003). How to resolve conflict in the workplace = mengelola konflik di tempat kerja . Jakarta: Gramedia Pustaka Utama.

MLA Style

Lacey, Hoda., Hidayat, Bern.. "How to resolve conflict in the workplace = mengelola konflik di tempat kerja". Jakarta: Gramedia Pustaka Utama, 2003. Text.