Text

Reference and information services: an introduction

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Contents

Part I: Concepts and processes
1. History and functions of reference service
2. Ethical aspects of reference service
3. The reference interview
4. Organization of information and search strategies
5. Electronic resources for reference
6. Understanding electronic information systems for reference
7. Access-related reference services
8. Instruction
9. Training and continual learning for reference staff
10. Evaluation of reference services
11. Organizing and delivering reference and information services
12. Reference services for specific populations
13. Selection and evaluation of reference sources
14. Directories
15. Almanacs, Yearbooks, and handbooks
16. Biographical sources
17. Dictionaries
18. Encyclopedias
19. Geographical sources
20. Bibliographic sources
21. Indexes and abstracts
22. Government information and statistics sources

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Availability

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Detail Information

Series Title

Library and Information Science Text Series

Call Number

025.5 BOP r

Publisher

California : Libraries Unlimited., 2011

Collation

xxiii, 743 hal.; ilus.; 26 cm

Language

English

ISBN/ISSN

9781591583745

Classification

025.5

Content Type

-

Media Type

-

Carrier Type

-

Edition

Fourth Edition

Subject(s)

Perpustakaan -- Pelayanan referens
Reference services (Libraries)

Specific Detail Info

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Statement of Responsibility

Richard E. Bopp and Linda C. Smith

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