Daftar isi: PENDAHULUAN 1. MENYUSUN STRATEGI 2. RENCANAKAN STRATEGI 3. PETA STRATEGI 4. INISIATIF STRATEGIS 5. MENYELARASKAN UNIT-UNIT ORGANISASI DAN KARYAWAN 6. RENCANAKAN OPERASI :Selaraskan Program-Perogram Perbaikan Proses 7. RENCANAKAN OPERASI : Ramalan penjualan,kapastas sumber daya,dan anggaran yang dinamis 8. RAPAT TINJAUAN OPERASIONAL DAN STRATEGI 9. RAPAT UNTUK MENGUJI DAN…
Judul asli: Balanced Scorecard: translating strategy into action
CONTENTS: Strategy maps Operations management processes Customer management processes Innovation processes Regulatory and social processes Aligning intangible assets to enterprise strategy Human capital readiness Information capital readiness Organization capital readiness Customizing your strategy map to your strategy Planning the campaign Private-sector organizations …