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Found 1 from your keywords: author=The Stationery Office
cover
ITIL® practitioner guidance (ITIL v3)
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The Stationery Office

ITIL® Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. The book assumes knowledge of ITIL and …

Edition
First Edition
ISBN/ISSN
9780113314874
Collation
xii, 185 hlm; 27,5 cm
Series Title
-
Call Number
658.4038 THE i