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Management : skills and application
Contents:
Part One: Foundations
1 Management in a Diverse Workplace
2 The Management Movement
3 Developing Communication Skills
4 Decision-Making Skills
Part Two: Contemporary Issues
5 Ethical, Social, and Legal Responsibilities of Management
6 International Business
Part Three: Planning and Organizing Skills
7 The Basics of Planning and Strategic Management
8 Organizing Work
9 Organizing Structure
10 Understanding Work Groups and Teams
Part Four: Staffing Skills
11 Staffing
12 Employee Training and Development
Part Five: Directing Skills
13 Motivating Employees
14 Developing Leadership Skills
15 Managing Conflict and Stress
16 Managing Change and Culture
Part Six : Controlling Skills
17 Management Control
18 Appraising and Rewarding Performance
Part Seven: Operations Management
19 Operations Management and Planning
20 Operations Control
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