Text

Evaluating training programs: the four levels

---

Table of Contents:

Part 1. Concepts, principles, guidelines, and techniques. Chap. 1. Evaluating : part of a ten-step process
Chap. 2. Reasons for evaluating
Chap. 3. The four levels : an overview
Chap. 4. Evaluating reaction
Chap. 5. Evaluating learning
Chap. 6. Evaluating behavior
Chap. 7. Evaluating results
Chap. 8. Implementing the four levels
Chap. 9. Managing change
Chap. 10. Using balanced scorecards to transfer learning to behavior
Chap. 11. So how is e-learning different?
Part 2. Case studies of implementation. Chap. 12. Developing an effective level 1 reaction form : Duke Energy Corporation
Chap. 13. Evaluating a training program for nonexempt employees : First Union National Bank
Chap. 14. Evaluating a training program on developing supervisory skills : Management Institute, University of Wisconsin
Chap. 15. Evaluating a leadership training program : Gap Inc.
Chap. 16. Evaluating a leadership development program : U.S. Geological Survey
Chap. 17. Evaluating a leadership development program : Caterpillar, Inc.
Chap. 18. Evaluating desktop application courses : Pollak Learning Alliance (Australia)
Chap. 19. Evaluating an orientation program for new managers : Canada Revenue Agency, Pacific Region
Chap. 20. Evaluating training for an outage management system : PacificCorp
Chap. 21. Evaluating a coaching and counseling course : Grupo Iberdrola (Spain)
Chap. 22. Evaluating a performance learning model : Defense Acquisition University
Chap. 23. Evaluating an information technology skills
Chap. 24. Evaluating a performance improvement program : Toyota Motor Sales, U.S.A., Inc.
Chap. 25. Evaluating a career development initiative : Innovative Computer, Inc.
Chap. 26. Evaluating the four levels by using a new assessment process : Army and Air Force Exchange Service (AAFES)
Chap. 27. Evaluating a training program at all four levels : Cisco Systems, Inc.
Chap. Index
Chap. The authors.

---

Availability

Detail Information

Series Title

-

Call Number

658.3 KIR e

Publisher

san francisco : Berret-Koehler Publisher., 2006

Collation

xvii, 372 hlm.: ilus.; 24 cm.

Language

Indonesia

ISBN/ISSN

9781576753484

Classification

658.3

Content Type

-

Media Type

-

Carrier Type

-

Edition

Third Edition

Subject(s)

Evaluations
Perusahaan -- Evaluasi
Employees Evaluation

Specific Detail Info

-

Statement of Responsibility

Donald L. Kirkpatrick and James D. Kirkpatrick

Other version/related

File Attachment

Comments

---

You must be logged in to post a comment