ITIL® Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. The book assumes knowledge of ITIL and …
Contents: 1 Why big data 1.1 Big data 1.2 What creates big data 1.3 How do we use big data 1.4 Essential issues related to big data References 2 Basic programs for analyzing network 2.1 UCINET 2.2 NetMiner 2.3 R 2.4 Gephi 2.5 NodeXL References 3 Understanding network analysis 3.1 Defining social network analysis 3.2 Basic SNA concepts 3.3 Social network data References …
Contents: Chapter 1. Decision-making 1.1 Normative theory versus engineering theory 1.2 The decision process 1.3 Decision-making within the organization 1.4 Changes to management within organization Chapter 2. Decision support systems 2.1 DSS: definitions and typologies 2.2 DSS engineering Chapter 3. The influence of DSS on decision-making and associated risks 3.1 Factors influe…
Daftar isi: Bab 1. Sifat Dan Wujud Proses Pengambilan Keputusan Bab 2. Situasi Keputusan yang Berstruktur Sempurna Bab 3. Tolak Ukur Kuantitatif Pengukur Manfaat Dan Biaya Bab 4. Cara-cara Menanggulangi Unsur Ketidakpastian Bab 5. Situasi Keputusan dengan Sasaran Ganda Bab 6. Keputusan Bersama Oleh Dua atau Lebih Tokoh Bab 7. Situasi Persaingan Dengan Dua Atau Lebih banyak Tokoh Pese…
Description of this Book Operations Management in the Supply Chain: Decisions and Cases is an ideal book for the instructor seeking a short text with cases. This book employs a cross-functional perspective that emphasizes strategy and critical thinking, appealing to non-majors and practical for use in an MBA level or undergraduate course in operations management. The size and focus of the bo…